Terms of Service

1. Acceptance of Terms

By accessing or using Glimt (“the Service”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service. These terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Glimt provides an AI-driven synthetic user-testing platform that simulates realistic visitor sessions on websites and web applications. The Service generates usability insights, records simulated interaction sessions, and helps product teams identify friction points before real users encounter them.

3. Accounts and Registration

You must create an account to use certain features of the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service to:

• Test websites or applications you do not own or are not authorized to test.
• Circumvent, disable, or otherwise interfere with security-related features of any website.
• Harvest or collect personal data about third parties without their consent.
• Upload or transmit malware, viruses, or any other harmful code.
• Violate any applicable law, regulation, or third-party rights.

5. API Usage and Rate Limits

Access to the Glimt API is subject to rate limits and usage quotas as described in our documentation. We reserve the right to modify these limits at any time. Excessive or abusive API usage may result in temporary or permanent suspension of access.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Glimt and its licensors. You retain ownership of any content you submit to the Service. By submitting content, you grant Glimt a worldwide, non-exclusive, royalty-free licence to use, process, and display that content solely for the purpose of providing the Service.

7. Disclaimers and Limitation of Liability

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. To the maximum extent permitted by law, Glimt shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.

8. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

9. Changes to Terms

We reserve the right to update these Terms at any time. We will notify users of material changes by updating the “Last updated” date at the top of this page. Continued use of the Service after changes constitutes acceptance of the revised Terms.

10. Contact

If you have any questions about these Terms, please contact us at [email protected].